Privacy policy

Last updated: August 12, 2026

NO CAPTION (“we,” “us,” or “our”) operates this online store and website, including the related information, content, features, tools, products, and services offered through it (collectively, the “Services”).

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, create an account, interact with our Services, subscribe to communications, or otherwise contact us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully.

PERSONAL INFORMATION WE COLLECT OR PROCESS

“Personal information” means information that identifies you or can reasonably be linked to you.

Personal information does not generally include information that has been anonymized or de-identified so that it can no longer reasonably be associated with an identifiable individual.

Depending on how you interact with NO CAPTION, the Services you use, your location, and applicable law, we may collect or process the following categories of information:

Contact Information

This may include:

Name
Email address
Billing address
Shipping address
Telephone number

Order and Transaction Information

This may include:

Products viewed
Products added to your cart
Products added to a wishlist, when available
Products purchased
Order history
Returns
Exchanges
Cancellations
Shipping details
Transaction details

Payment Information

Payments may require information such as:

Payment card details
Billing information
Payment method
Transaction information
Payment confirmation

Payment information may be processed directly by Shopify, payment processors, and other authorized payment service providers.

Account Information

If customer accounts are available, we may process information such as:

Username
Password or authentication credentials
Account preferences
Account settings
Saved addresses
Order history

Communications

We may collect information that you provide when communicating with us, including communications relating to:

Customer support
Orders
Returns or exchanges
Product questions
Complaints
Feedback
Other inquiries

Device and Technical Information

When you access the Services, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Network information
Device identifiers
Cookie identifiers
Similar technical information

Usage Information

We may collect information about how you interact with our website and Services, such as:

Pages viewed
Products viewed
Links clicked
Time spent on certain pages
Shopping activity
Cart activity
Interaction with advertisements
Referring websites or sources

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information from several sources.

Directly From You

We collect information when you:

Place an order
Create an account
Subscribe to marketing communications
Contact customer support
Submit a form
Participate in a promotion
Provide reviews or feedback
Otherwise voluntarily provide information to us

Automatically

Certain information may be collected automatically through your device, browser, cookies, pixels, analytics technologies, and similar tools when you visit or use the Services.

From Service Providers

We may receive information from companies that provide services on our behalf or assist us in operating our business.

These may include providers involved in:

Ecommerce hosting
Payment processing
Order fulfillment
Printing
Shipping
Customer service
Analytics
Email communications
Fraud prevention
Advertising

From Business Partners and Other Third Parties

We may also receive information from advertising partners, marketing partners, social media platforms, analytics providers, and other third parties where permitted by applicable law.

HOW WE USE PERSONAL INFORMATION

We may use personal information for the purposes described below.

Providing and Improving the Services

We may use your information to:

Process orders
Process payments
Fulfill purchases
Arrange shipping
Provide order updates
Process returns or exchanges
Manage customer accounts
Remember preferences
Provide customer support
Recommend relevant products
Maintain and improve our website
Improve the customer shopping experience
Develop and improve products and Services

Marketing and Advertising

Where permitted by applicable law and based on your preferences or consent when required, we may use personal information to:

Send promotional emails
Send marketing communications
Provide information about new products or collections
Offer promotions or discounts
Display advertisements
Measure advertising performance
Personalize marketing based on your activity

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related communications regarding your orders, account, or customer support requests.

Security and Fraud Prevention

We may use personal information to:

Protect customer accounts
Secure transactions
Detect fraud
Investigate suspicious activity
Prevent malicious or unauthorized activity
Protect NO CAPTION, our customers, Shopify, and our service providers

If you create an account, you are responsible for maintaining the security of your login information.

Communicating With You

We may use your information to:

Respond to questions
Provide customer support
Send order confirmations
Send shipping notifications
Resolve problems
Respond to complaints
Provide important updates regarding the Services

Legal and Compliance Purposes

We may process or disclose information where necessary to:

Comply with applicable laws
Respond to lawful government or law-enforcement requests
Respond to subpoenas or court orders
Establish, exercise, or defend legal claims
Enforce our Terms of Service
Investigate potential violations of our policies
Protect our legal rights or the rights of others

COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may help us:

Operate the website
Keep shopping carts functioning
Remember customer preferences
Improve website performance
Analyze website traffic
Understand customer interactions
Prevent fraud
Provide personalized experiences
Measure advertising effectiveness
Deliver relevant advertising where permitted

Your ability to control cookies may depend on your browser, device, location, and the privacy controls made available through our website.

Disabling certain cookies may affect the availability or functionality of some features of the Services.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate our Services and business.

Shopify

Our store is hosted and powered by Shopify.

Shopify may collect and process information relating to your use of our store in order to provide ecommerce, checkout, security, analytics, personalization, and other platform services.

Service Providers

We may disclose information to companies that provide services on our behalf, including providers involved in:

Payment processing
Website hosting
Information technology
Data analytics
Printing and fulfillment
Shipping and delivery
Customer support
Email services
Fraud prevention
Cloud storage

These providers may process personal information only as necessary to provide their respective services, subject to applicable contractual and legal requirements.

Fulfillment and Shipping Partners

When necessary to fulfill an order, relevant information such as your name, order details, email address, shipping address, and other required information may be shared with fulfillment providers, printing partners, shipping carriers, and logistics providers.

Marketing and Advertising Partners

Where permitted by applicable law, information may be disclosed to advertising, analytics, or marketing partners to provide, measure, or improve advertising and marketing services.

Depending on your location, you may have the right to opt out of certain uses of your personal information for targeted advertising or activities legally defined as “selling” or “sharing” personal information.

Where applicable, those rights may be exercised through the privacy controls or opt-out mechanisms made available through our website.

At Your Direction

We may disclose information when you request, direct, authorize, or consent to a disclosure.

For example, information may be disclosed when necessary to:

Ship an order
Connect with a third-party service
Use a social media integration
Use another service that you expressly request

Business Transactions

Personal information may be transferred or disclosed in connection with a business transaction such as:

Merger
Acquisition
Financing
Reorganization
Sale of assets
Bankruptcy
Transfer of business ownership

Legal Requirements

We may disclose information when reasonably necessary to:

Comply with applicable laws
Respond to valid legal processes
Respond to subpoenas, search warrants, or court orders
Protect our legal rights
Prevent fraud
Protect customers or other individuals
Enforce our Terms of Service or other policies

OUR RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify.

Information you submit through our store may be transmitted to and processed by Shopify and service providers used in connection with the Shopify platform.

Shopify may process information about your interactions with NO CAPTION, Shopify, and, where applicable, other Shopify merchants in order to provide, protect, personalize, and improve its services.

Some information may be processed in countries other than the country in which you reside.

Certain Shopify features may use information from interactions across Shopify services to provide enhanced ecommerce, security, analytics, or advertising functionality.

Where Shopify processes personal information for its own purposes, Shopify is responsible for that processing in accordance with its applicable privacy policies.

Customers may review Shopify’s Consumer Privacy Policy and privacy controls through Shopify’s privacy resources.

THIRD-PARTY WEBSITES AND LINKS

Our Services may include links to websites, social media platforms, applications, or other online services operated by third parties.

NO CAPTION does not control these third-party websites and is not responsible for their privacy practices, security practices, content, accuracy, or availability.

If you follow a link to another website or platform, we encourage you to review that third party’s privacy policy and terms before providing personal information.

Information you post publicly or semi-publicly through social media or other platforms may be visible to other users and may be used according to the policies of those platforms.

The inclusion of a third-party link does not necessarily constitute an endorsement by NO CAPTION.

CHILDREN’S PRIVACY

The Services are not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact us at the email address provided below.

Where required by applicable law and after appropriate verification, we may delete such information.

We do not knowingly sell or share, as those terms may be defined under applicable privacy law, personal information belonging to individuals under 16 years of age.

SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security.

You should avoid sending highly sensitive or confidential information through unsecured communication channels.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The retention period may depend on factors including whether the information is needed to:

Maintain an account
Process or document transactions
Provide customer service
Fulfill orders
Comply with accounting or tax obligations
Comply with applicable laws
Prevent fraud
Resolve disputes
Enforce agreements and policies
Establish or defend legal claims

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live, you may have certain rights regarding your personal information.

These rights may not apply in every situation and may be subject to exceptions under applicable law.

Right to Access or Know

You may have the right to request information regarding the personal information we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to request a copy of certain personal information in a portable format.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on your jurisdiction, you may have the right to opt out of certain processing activities legally defined as:

Sale of personal information
Sharing of personal information
Targeted advertising

Where applicable, you may exercise these rights through the privacy controls or opt-out options provided through our website.

If your browser sends a legally recognized Global Privacy Control signal, we may process that signal in accordance with applicable law and the capabilities provided through Shopify.

Marketing Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option contained in those emails.

Unsubscribing from promotional communications will not prevent us from sending transactional or service-related communications, including information relating to orders, shipping, account activity, or customer support.

EXERCISING YOUR RIGHTS

Where applicable, you may exercise privacy rights through options provided on our website or by contacting us at:

support@nocaption.shop

Before completing certain requests, we may need to verify your identity as permitted or required by law.

In some circumstances, you may authorize another person to submit a privacy request on your behalf. We may require proof that the individual is authorized to act for you.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

INTERNATIONAL DATA TRANSFERS

Personal information may be transferred to, stored in, or processed in countries outside the country where you live.

Where required by applicable law, appropriate mechanisms may be used to protect international transfers of personal information.

For transfers subject to European Economic Area or United Kingdom data protection requirements, these mechanisms may include approved Standard Contractual Clauses, applicable adequacy decisions, or other legally recognized transfer mechanisms.

COMPLAINTS

If you have concerns about how NO CAPTION handles your personal information, please contact us first so that we can attempt to resolve your concern.

Depending on where you live, you may also have the right to submit a complaint to an applicable privacy or data protection authority.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

Our Services
Our business practices
Technology
Legal requirements
Regulatory requirements
Privacy practices

When we update this Privacy Policy, we will post the revised version on our website and update the “Last Updated” date above.

Where required by applicable law, additional notice may be provided regarding material changes.

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

NO CAPTION
Email: support@nocaption.shop